Shipping and Handling Policy
Carriers will not deliver to a PO Box. Please indicate a full shipping address and telephone number when ordering.
We are not responsible for incorrect addresses. Please carefully check name, address and zip code of recipient.
Love Caviar shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with the carrier, any acts of God, fire, flood, accident, sabotage, strike, slowdown or other labor difficulties, war, riot, delay in transportation, or defaults of common carriers.
Perishable items are shipped next-day, and non-perishable items are shipped ground unless you have requested otherwise.
Orders for perishable items received by 3:00 PM Eastern Standard Time, Monday through Thursday, are processed and shipped the same-day unless a later ship date is requested. Orders received on Friday are processed same-day only if accompanied by an extra Saturday Delivery fee of $15.00 per address to our standard shipping charges. Please note that Saturday delivery is not available to all locations. If your order is urgent, please call us and we will do whatever we can to expedite it.
Standard shipping and handling charges are $35.00 for overnight perishable items. Non-perishables items will be charged at the adjusted lower ground rate depending on weight and destination. An additional charge of $10.00 is added to each order for Hawaii, Puerto Rico, and Alaska.